Our contact information is as follows. Em Software, Inc. 503 Belleview Blvd. Steubenville, OH 43952 USA 877 984 1010 vox (toll-free sales in North America) +1 740 284 1010 vox (sales, support, general) + 1 740 284 1210 fax www.emsoftware.com (main web site) www.emsoftwarestore.com (this online store site) sales@emsoftware.com All Em's products carry a 60-day money-back no-questions-asked guarantee.