Our contact information is as follows. Em Software, Inc. 39713 Hanover Ridge Rd Scio, OH 43988 USA 877 984 1010 vox (toll-free sales in North America) +1 740 284 1010 vox (sales, support, general) www.emsoftware.com (main web site) www.emsoftwarestore.com (this online store site) sales@emsoftware.com All Em's products carry a 60-day money-back no-questions-asked guarantee.